Invent Health, Inc. and our affiliates (including subsidiaries) (“Invent Health,” “we,” “our,” or “us”) are committed to protecting your privacy and personal information. This Privacy Policy sets forth how Invent Health collects, holds, uses, and discloses the information described in this Privacy Policy. Except as otherwise described below, this Privacy Policy applies to our online and offline personal information processing activities, including with respect to visitors of our website (www.inventhealth.com) and other websites where this Privacy Policy is posted), individuals who access or use certain features of Invent Health’s services, individuals who subscribe to receive news, information, and marketing communications and materials from us, and individuals who communicate or otherwise interact or engage with us or the services available through our website. 

The personal information that we collect and process may be disclosed to our agents and representatives to respond to inquiries, provide services, or as otherwise deemed appropriate. Data maintained by Invent Health will be stored and processed in United States. 

By using Invent Health’s website or submitting information to us, you acknowledge and agree to the terms of our Privacy Policy, our Terms of Use, and to our California Consumer Privacy Statement if you are a California resident. 

The Invent Health website may contain links to other websites over which Invent Health has no control. Invent Health is not responsible for the privacy policies or practices of other websites you choose to access through such links or otherwise, and Invent Health encourages you to review the privacy policies of those other websites to understand how they collect, use, and share your information. 

 

Collection of Personal Information 

Invent Health may gather certain personal information directly from you, from third-party sources, or through the use of Invent Health’s website and services. Invent Health may collect personal information about your use of our website, such as what areas you visit and what services you access. Moreover, there is information about your computer hardware and software that is, or may be, collected by Invent Health. This information can include your IP address, browser type, domain names, access times, and referring website addresses. Invent Health utilizes this information to better understand customer products and service needs. In addition, Invent Health may collect certain information from you when you visit our pages on third-party social media networks or when attending one of our or a third party’s events. 

Invent Health may employ a variety of technologies, including “cookies,” local browser storage, “web beacons,” “pixels,” or “tags.” We may use both our own and third-party cookies on our website. We and these third parties may collect personal information about you, which may include your IP address, general location information, domain name, page views, links clicked, browser type, device type, device ID, Internet service provider, referring and exiting URLs, operating system, language, clickstream data, and similar device and usage information via these technologies. For more information about our use of cookies and other similar technologies, please see the Cookies and Other Tracking Mechanisms section below. 

Invent Health’s website may include technology from third-party service providers to collect user experience data, which reproduces your interactions with our website, including mouse movements, page scrolling, information you type (including personal information), screen taps, and other actions you take while using our website. Reproduced data may include technical and usage data, as well as visual representations of actions you take while using our website. This technology records the contents of your communications with us. Invent Health’s use of this data is limited to helping us understand how users interact with our website and services, and to design a better user experience for you. 

Invent Health’s website may include a chat feature, which may be operated by a third-party service provider. We and our chat feature provider may collect personal information you submit through the chat feature as well as personal information about your use of the feature, including about the device you use to access the feature. We and our chat feature provider may also maintain records of our communications via the chat feature. 

We do not intend to collect personal information from children under the age of 13, and our services are not designed for such information. Invent Health specifically does not knowingly collect personal information from children under the age of 13. If you are a parent or legal guardian and you believe we have collected your child’s information in violation of applicable law, please contact us using the information in the Contact Information section below. 

 

Purposes for Collecting and Processing Personal Information 

Invent Health may collect and process personal information for the purposes of operating and improving our website and business operations, fostering a positive user experience, delivering and informing you on Invent Health’s products and services, and for internal quality control and training purposes. Invent Health may also use the information we collect for marketing, advertising, and promotional purposes, including to inform you of our products or services available from Invent Health or Invent Health’s affiliated companies, and to otherwise personalize your experience and our offerings. 

We may also use information to communicate with you, provide troubleshooting and technical support, send administrative communications (e.g., changes to our terms, conditions, or policies), respond to your inquiries, fulfill your requests, and to otherwise run our day-to-day operations. 

We may use the information we collect to protect Invent Health’s services, our business operations, our rights and those of our stakeholders and investors, to prevent and detect fraud, unauthorized activities, and access, and other misuse of our website and services, including where we believe necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our terms. 

Invent Health may also use the information we collect to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding, to respond to a subpoena, warrant, court order, or other legal process, or as part of an investigation or request from law enforcement or a governmental authority, as well as to conduct financial, tax, and accounting audits, audits and assessments of our operations, including our privacy, security, and financial controls, for risk and compliance purposes, to maintain appropriate business records, and/or enforce our policies and procedures. 

In addition, if we or our affiliates are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may use the personal information we have collected in contemplation of the transaction and as necessary prior to the completion of such a transaction. 

 

Disclosures of Personal Information 

Invent Health may disclose the information we collect to our affiliates, our customers, and our vendors and service providers who perform functions on our behalf, such as IT and website hosting, payment processing, marketing and marketing research, email delivery, customer support, data storage, auditing, consulting, and legal functions. 

We may also disclose device and browsing information, activities and usage information, and other similar information to third-party marketing and data analytics providers, and other companies who provide marketing, advertising, campaign management, or analytics services on our behalf. In addition, if you click on a link on our website to access a third-party social media network, we may share our URL with that network when you visit their website. 

When you chat with us via any chat feature on our website, we and our chat feature provider may monitor and record your conversation with us and maintain communication records related to these conversations. 

If we or our affiliates are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may disclose or transfer personal information we have collected with or to the other company in accordance with applicable laws. We may also use and disclose certain personal information as necessary prior to the completion of such a transaction or other corporate transaction, such as a financing or restructuring, to lenders, auditors, and third-party advisors, including attorneys and consultants. 

We may also disclose information to third parties to the extent required by applicable law and legal obligations. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators, government entities, and law enforcement. Invent Health may disclose information where we believe doing so is necessary to protect Invent Health’s products and services, our rights and property, or the rights, property, and safety of others. We may disclose information (i) to prevent, detect, investigate, and respond to fraud, unauthorized activities and access, illegal activities, and misuse of the services, (ii) in situations involving potential threats to the health, safety, or legal rights of any person or third party, or (iii) to enforce, detect, investigate, and take action in response to violations of our terms. 

We may also disclose personal information in the good faith belief that disclosure is otherwise necessary or advisable, that is otherwise authorized or required by law, court order, or legal process, or other ways not described above that we will notify you of or that we will obtain your consent for. 

 

Controlling and Exercising Your Privacy Rights 

Depending on your jurisdiction, you may also have certain legal rights in relation to the processing of your personal information. These rights may include, but are not limited to, the right to know, access, correct, or delete your personal information and the right to opt-out of the “sale” or “sharing” of your personal information. You may also contact us by email at privacy@inventhealth.com. To help protect your privacy and maintain security, Invent Health will take steps to verify your identity by matching the information provided by you with the information we have in our records before complying with your request. In some cases, we may require you to provide additional information to help us identify you or where necessary to process your request. If we are unable to verify your identity after a good faith attempt, we may deny the request, and if so, will explain the basis for the denial. You may designate an authorized agent to make a request on your behalf. Authorized agents will be required to provide proof of their authorization in their first communication with us, and we may require you to verify the identity and authority of the authorized agent. Only you, or a person that you authorize to act on your behalf, may make a request related to your personal information. Your request must be verifiable before Invent Health can fulfill such request. Invent Health cannot respond to your request or provide you with personal information if we cannot verify your identity or authority. 

In addition, if we detect that your browser or device is transmitting an opt-out preference signal, such as the “global privacy control” or “GPC” signal, we will opt that browser or device out of cookies that result in a “sale” or “sharing” of your personal information. If you come to our website or use our services from a different device or from a different browser on the same device, you will need to opt out, or use an opt-out preference signal, for that browser and/or device as well. 

While Invent Health strives in good faith to provide individuals with access to their personal information, there may be instances where access cannot be granted. These situations may include, but are not limited to: information protected by legal privilege, data that would infringe on the privacy or rights of others, cases where the cost or effort of providing access is disproportionate to the privacy risk involved, or information deemed commercially proprietary. In cases where access is restricted, Invent Health will provide a clear explanation of the decision and offer a point of contact for any further questions or concerns. 

 

Cookies and Other Tracking Mechanisms 

Invent Health and our third-party providers and service providers may employ a variety of technologies, including “cookies,” local browser storage, “web beacons,” “pixels,” or “tags.” We may use both our own and third-party cookies on our website. We use the information that we collect through these technologies to, for example, analyze and understand how users access, use, and interact with our website, to identify and resolve bugs and errors in our website, to assess, secure, protect, optimize, and improve the performance of our website, as well as for marketing and analytics purposes, and to personalize content in our website. Your operating system and web browser may allow you to choose to block cookies and erase information stored in cookies, but if you do so, you may not have access to the full functionality of Invent Health’s website. 

Cookies. Cookies are alphanumeric identifiers we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our website, while others are used to enable a faster log-in process, support the security and performance of our website, or allow us to track aggregate and statistical information about user activity within our website. 

Pixel Tags. Pixel tags (sometimes called web beacons or clear GIFs) are tiny graphics with a unique identifier, similar in function to cookies. While cookies are stored locally on your device, pixel tags are embedded invisibly within web pages and online content. We may use these, in connection with our website to, among other things, track the activities of users, and help us manage content and compile usage statistics. We may also use these in our emails to let us know when they have been opened or forwarded, so we can track response rates and gauge the effectiveness of our communications. 

Local Storage Objects. Local storage is a web storage mechanism that allows us to store data on a browser that persists even after the browser window is closed. Local storage may be used by our web servers to cache certain information in order to enable faster loading of pages and content when you return to our website. You can clear data stored in local storage through your browser. 

Third-Party Analytics and Tools. We may use third-party tools, such as Google Anakytics, which are operated by third-party companies. These third-party analytics companies may use cookies, pixels, session recording, heatmaps, and other similar tools to collect usage data about our website in order to provide us with reports and metrics that help us evaluate usage of our website and improve performance and user experiences. 
To learn more about a provider’s privacy practices, please review the provider’s privacy policy: https://www.google.com/policies/privacy/partners/ 

Cross-Device Tracking. We and our third-party providers may use the information we collect about you within our website and on other third-party websites and services to help us and these third parties identify other devices that you use (e.g., a mobile phone, tablet, other computer). 

Do-Not-Track. Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies). You also may opt out of targeted advertising by following the instructions in the Third-Party Advertising section below. 

Third-Party Advertising. We may work with third parties, such as ad networks, analytics, marketing partners, and others (“third-party ad companies”) to personalize content and display advertising within our website, as well as to manage our advertising on third-party websites. We and these third-party ad companies may use cookies, pixels tags, and other tools to collect browsing and activity information within our website (including on third-party websites and services), as well as IP addresses, unique IDs, cookie and advertising IDs, and other online identifiers. We and these third-party ad companies may use this information to provide you with more relevant ads and content within our website and on third-party websites, and to evaluate the success of such ads and content. You can opt out or control how participating third-party ad companies use the information that they collect about your visits to our website and those of third parties in order to display more relevant targeted advertising to you. Even if you opt out of receiving targeted ads from participating third-party ad networks, it does not opt you out of being served advertising. You may continue to receive generic or “contextual” ads on our website. You may also continue to receive targeted ads on other websites from companies that do not participate in the above programs. 

 

Information Security 

Invent Health maintains physical, electronic, and administrative security standards and procedures designed to safeguard our data and systems. Invent Health’s security professionals may periodically monitor and test Invent Health’s web interface and implement technology updates in an effort to block unauthorized intrusion. Please be aware that despite our efforts, no data security measures can guarantee security. 

We recognize the importance of ensuring information security and data privacy and are committed to compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) where relevant to our activities. 

 

California Consumer Privacy Statement: Disclosures for California Residents 

The California Consumer Privacy Act of 2018 (the “2018 Act”), as amended, including by the California Privacy Rights Act of 2020 (“CPRA”), provides California residents or consumers with specific rights regarding their personal information. This California Consumer Privacy Statement sets forth our privacy practices as required by the CCPA as to information we collect from users of our website. Among other information, this section includes: the categories of personal information we collect, the purposes for which the categories are collected, whether such categories are sold or shared and how to opt out, and how long we retain personal information. This section also describes California residents’ CCPA rights and explains how to exercise those rights. 

Notice of Collection and Use of Personal Information 

If you use Invent Health’s website or are an employee of Invent Health or our affiliate, or if we collect your personal information as part of our ongoing business-to-business outreach efforts, we may collect the following categories of personal information about you: 

• Identifiers. Such as your name, address, telephone number, email or IP address, and other similar identifiers. 

• Sensitive Personal Information (Cal. Civ. Code § 1798.80). Such as signature, education, bank account number and other financial information, medical information, and health insurance information from our employees and job applicants for Human Resources-related purposes (we do not collect such information from users of our website or from employees of our ongoing or prospective business partners). 

• Protected Classifications. Not collected from users of our website. 

• Commercial Information. Including information related to the employer on whose behalf you are using our website, or the potential Invent Health services you inquire about. 

• Purchase Information. Whether your use of our website led to the purchase by you or your employer of any of our services, and if so, which services. 

• Internet and Other Electronic Network Activity Information. Including, but not limited to, browsing history, search history, information regarding your interaction with our website, and records/transcripts of interactions with our chat feature. 

• Geolocation Data. Not collected. 

• Audio, Electronic, Visual, Thermal, Olfactory, or Similar Sensory Information. We may record the audio of marketing calls that we place or receive (with a recorded announcement). We do not collect audio, electronic, visual, and similar information through our website. 

• Biometric Information. Not collected through our website. 

• Employment Information. If you use Invent Health’s website or if you are an employee of a vendor, we may collect information about your employer, your job description and/or duties, or other information that would help us educate you on Invent Health’s services or to receive services from your employer. 

We may use these categories for the purposes described in this Privacy Policy and for certain business purposes specified in the CCPA, and we may disclose the personal information as described below: 

Purposes	Categories of Personal Information	Third-Party and Other Recipient Disclosures
Responding to your queries or other outreach, including customer service.	Identifiers; Commercial Information; Internet and Other Electronic Network Activity Information; and Audio/Electronic/Visual/etc.	Affiliates; service providers and vendors; advisors and agents; data analytics providers; social networks; and others as required by law.
Auditing related to a current interaction with you and concurrent transactions.	Identifiers; Commercial Information; Internet and Other Electronic Network Activity Information; and Audio/Electronic/Visual/etc.	Same as above.
Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible.	Identifiers; Commercial Information; Internet and Other Electronic Network Activity Information.	Same as above.
Debugging to identify and repair errors that impair existing intended functionality.	Identifiers; Commercial Information; Internet and Other Electronic Network Activity Information.	Same as above.
Undertaking internal research for technological or other website or product development and demonstration.	Identifiers; Commercial Information; Internet and Other Electronic Network Activity Information; and Audio/Electronic/Visual/etc.	Affiliates; service providers and vendors; advisors and agents; data analytics providers; data brokers; advertising networks; and others as required by law.
Hiring, payroll, and other Human Resources-related functions.	Identifiers; Commercial Information; Sensitive Personal Information subject to Cal. Civ. Code § 1798.80; and Internet and Other Electronic Network Activity Information.	Affiliates; service providers and vendors; advisors and agents; data analytics providers; and others as required by law.
Business-to-business outreach.	Identifiers; Commercial Information; Internet and Other Electronic Network Activity Information; and Audio/Electronic/Visual/etc.	Affiliates; service providers and vendors; advisors and agents; data analytics providers; data brokers; advertising networks; and others as required by law.

Sales and Sharing of Personal Information 

Under the CCPA, “sale” includes disclosing or making available personal information to a third party for monetary or other valuable consideration, and “sharing” includes disclosing personal information to a third party for cross-context behavioral advertising. We may be deemed to “sell” or “share” the following categories with third-party advertising networks, analytics providers, and social networks for marketing and advertising: identifiers, online information, and commercial information. We do not knowingly “sell” or “share” sensitive personal information, nor do we knowingly “sell” or “share” personal information about individuals we know are under age sixteen (16). If you prefer that we do not share your personal information with these third parties, you may opt out at no cost by following the instructions under Controlling and Exercising Your Privacy Rights. 

Past 12 Months’ Activity 

In the past 12 months, Invent Health may have used personal information collected through our website or otherwise to respond to user outreach, to initiate or respond to customer outreach, to outreach to potential customers, or to provide Human Resources-related services for our employees and job-applicants. We have not sold personal information. Invent Health may have provided some personal information to a third-party service provider that we utilize to store website contact information and to assist with our outreach, response, and Human Resources-related efforts. 

Sources of Personal Information 

We may collect personal information from the following categories of sources: directly or indirectly from you; affiliates; customers; vendors and service providers; social networks; and marketing and data analytics providers. 

Sensitive Personal Information 

Notwithstanding the purposes described above, we do not collect, use, or disclose “sensitive” personal information beyond the purposes authorized by the CCPA or applicable privacy law. 

Retention Periods 

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected. 

Privacy Choices (California) 

• Right to Know, Correct, and Delete. California residents may submit a request to know, correct, or delete their personal information by emailing us at privacy@inventhealth.com. We will verify your identity before complying with your request. You may designate an authorized agent (with proof of authorization). 

• Right to Opt-Out of Sales and Sharing. To exercise your right to opt-out of the “sale” or “sharing” of your personal information, including targeted advertising, click “Do Not Share My Personal Information” at the bottom of our website. 

• Opt-Out Preference Signals. If we detect a browser/device opt-out preference signal (e.g., GPC), we will apply it to that browser/device. 

• Shine the Light Request. California residents may request (1) a list of certain categories of personal information disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (2) the identity of those third parties, by emailing privacy@inventhealth.com. 

• This California Consumer Privacy Statement is available in alternative formats upon request at privacy@inventhealth.com. 

 

Changes 

Invent Health may amend this Privacy Policy from time to time and therefore encourages you to review it periodically. If Invent Health decides to amend the Privacy Policy, Invent Health will post the updated Privacy Policy on this website and in other locations Invent Health may deem appropriate. Your continued use of our website after modifications are posted constitutes your consent to the privacy practices described herein. 

 

Contact Information 

If you need to contact Invent Health about any aspect of this Privacy Policy, please see below: 

Via Mail Delivery: 
Invent Health 
6200 Stoneridge Mall Road, Suite 300 
Pleasanton, CA 94588 
USA 

Via Email: privacy@inventhealth.com 

This Privacy Policy was last updated in October 2025.